Privacy Policy

How Magnolia Hub Consulting collects, uses, and protects personal information in accordance with Australian privacy law.

Effective date: 1 January 2025

Data controller

Magnolia Hub Consulting Pty Ltd
Office 8, 36 Example Street, Darwin NT 00000
Email: info@toolkitmagnoliahub.click
Phone: +61 8 0000 4180

We are responsible for the personal information we collect through toolkitmagnoliahub.click and during client engagements.

Information we collect

  • Contact form submissions: name, email address, consultation interest, timeline preference, and message content
  • Engagement data: business details, financial summaries, and correspondence provided during consultations
  • Technical data: IP address, browser type, pages visited, and cookie preferences (see our Cookie Policy)
  • Communications: emails, phone calls, and meeting notes related to your enquiry or engagement

How we use your information

  • Responding to enquiries and scheduling consultations
  • Delivering succession planning services under engagement letters
  • Improving the Site and understanding visitor behaviour (with consent for analytics cookies)
  • Complying with legal and regulatory obligations

We do not sell your personal information to third parties.

We process personal information based on your consent (contact forms, analytics cookies), contractual necessity (client engagements), and legitimate interests (Site security and service improvement).

Data retention

  • Enquiry form data: retained for 24 months unless an engagement begins
  • Client engagement records: retained for seven years after engagement completion, as required for professional record-keeping
  • Analytics data: aggregated and retained for 26 months
  • Cookie consent preferences: stored locally in your browser until cleared

Your rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you may:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for optional cookies (see Cookie Policy)
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, email info@toolkitmagnoliahub.click.

International transfers

Our Site is hosted on servers that may be located outside Australia. Where data is transferred internationally, we take reasonable steps to ensure recipients handle information in accordance with applicable privacy standards.

Security

We use encryption in transit (HTTPS), access controls, and staff training to protect personal information. No method of transmission over the internet is completely secure.

Children

The Site is not directed at individuals under 18. We do not knowingly collect information from children.

Changes

We may update this policy periodically. The effective date at the top will reflect the latest revision.

Contact

For privacy enquiries: info@toolkitmagnoliahub.click